[Member _JIM…] Posted June 26, 2019 Share Posted June 26, 2019 (edited) I ask smule team to freeze my account for a week. So my account was frozen. But now it's already almost 5 weeks! I sent an email to smule support team to recover my acc but still didn't mine back . I've done waiting for it almost 5 weeks 😭plz, someone help me. Edited June 26, 2019 by _JIMINX Details not completed 1 Link to comment Share on other sites More sharing options...
Guest Posted June 28, 2019 Share Posted June 28, 2019 (edited) I think they can unfreeze an account, but you may need to send them a reminder. Now, if you ask for a permanent deletion, I do not think they can retrieve it (not 100% sure) but make sure you save all of your favorites, regardless. And something I had forgotten when I deleted my accounts: I had uploaded songs to the Community, and when I deleted my accounts, well several users songs lost their songs, too. I honestly did not consider it when I requested the deletion so I felt really bad about it. Now I think you can freeze or delete the account without removing the uploads. Ask Smule Support that question too, if and when you contact them. Edited June 28, 2019 by Guest Typo Link to comment Share on other sites More sharing options...
[Member _JIM…] Posted June 28, 2019 Author Share Posted June 28, 2019 (edited) On 6/27/2019 at 6:04 AM, _JIMINX said: 😭 Edited June 28, 2019 by _JIMINX Link to comment Share on other sites More sharing options...
[Member _JIM…] Posted June 28, 2019 Author Share Posted June 28, 2019 1 hour ago, ShiningSinger said: I think they can unfreeze an account, but you may need to send them a reminder. Now, if you ask for a permanent deletion, I do not think they can retrieve it (not 100% sure) but make sure you save all of your favorites, regardless. And something I had forgotten when I deleted my accounts: I had uploaded songs to the Community, and when I deleted my accounts, well several users songs lost their songs, too. I honestly did not consider it when I requested the deletion so I felt really bad about it. Now I think you can freeze or delete the account without removing the uploads. Ask Smule Support that question too, if and when you contact them. Thank you so much for your help! Much love ❤ Link to comment Share on other sites More sharing options...
[Member Viol…] Posted October 15, 2020 Share Posted October 15, 2020 @_JIMINX, would you mind telling me if Smule unfroze your account at all and how long did it take to get unfrozen ? Thank you. 1 Link to comment Share on other sites More sharing options...
[Member isra…] Posted December 9, 2020 Share Posted December 9, 2020 I ask smule team to freeze my account . So my account was frozen. Plz back my smule id.id name,Arthisharma.i am a Uploader. I sent an email to smule support team to recover my smule id but still didn't mine back . 1 Link to comment Share on other sites More sharing options...
[Member Jump…] Posted January 6, 2021 Share Posted January 6, 2021 Unfortunately, once you request to freeze/delete the account in cannot be undone. Smule gives you aprox 7-28 days while they are in the process of deletion, in that time you can change your mind to keep the account, but after they freeze it, it’s gone. Link to comment Share on other sites More sharing options...
[Member A_B_…] Posted September 14, 2021 Share Posted September 14, 2021 Mera smule ac mujhe wapis chahiye use unfrozen kar dd ap plz🥲🥲my I'd name I'd A_B_C_D_33 Link to comment Share on other sites More sharing options...
[Member Theo…] Posted August 10, 2023 Share Posted August 10, 2023 On 10/15/2020 at 11:32 AM, Violet said: @_JIMINX, would you mind telling me if Smule unfroze your account at all and how long did it take to get unfrozen ? Thank you. Link to comment Share on other sites More sharing options...
[Member Theo…] Posted August 10, 2023 Share Posted August 10, 2023 On 1/6/2021 at 6:55 PM, JumpingFash said: Unfortunately, once you request to freeze/delete the account in cannot be undone. Smule gives you aprox 7-28 days while they are in the process of deletion, in that time you can change your mind to keep the account, but after they freeze it, it’s gone. Well what happens when your account automatically freezes on you and you can’t get it to work at all? Link to comment Share on other sites More sharing options...
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