[Member Tosh…] Posted September 6, 2019 Share Posted September 6, 2019 I want to share this problem from apple Itunes. I renewed my subscription on August 20, 2019 for VIP ALL Access Pass  for the amount of 5,700 yen good for 1 year. On August 22, 2019 i was automatically deducted for the amount of 360 yen. How this things happened. This situation is very discouraging that I may not sing in smule anymore. Please anyone help me fixed this problem:-( Link to comment Share on other sites More sharing options...
[Member open…] Posted September 7, 2019 Share Posted September 7, 2019 We won’t be able to help just based on this screenshot. If you know the additional deduction is from Smule and you are sure you didn’t make any in-app purchases (like gifts), contact Smule: https://smule.zendesk.com/hc/en-us Otherwise contact Apple support. https://support.apple.com/itunes Link to comment Share on other sites More sharing options...
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