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Please remove check marks and advertising from the VIP experience (and other rantings 😁)


RockMeSlowly
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The barrage of invites and ads for users who pay for checkmarks is getting out of hand. In any other circumstance, paying for an app means you no longer have to endure this stuff. Smule isn't cheap and most committed users have no interest these people. 

They can cut down their server costs by putting more restrictions on those who don't pay into it. It's aggravating to see costs supplemented by things that degrade the user experience, rather than relocating the resources towards building a better experience for musicians. 

Believe me, there are enough of us around to keep Smule in business for a long time.  

Musicians have a hard time finding each other amongst the sea of people paid to make the app look full. 

A few suggestions:

Please, please please finish the style app for Android. When you do, TELL us so we don't find out months later. (I've heard more about Rick Springfield than new features).

Please add search filters for video only & VIP only across all searches when looking for an open to join.  

Please fix and/or enhance the messaging app.

To save bandwidth, allow only VIPs to use video. Too many friends on the app have gotten surprise dongs in their joins. 

Only allow VIPs to private message each other.

Include areas for optional clickable info on a VIP user's page.  This way people can link to their social media.

Allow VIPs to copy/paste a username so they can easily @ them in a conversation. 

In conversations, please remove the character limit and allow clickable links.

There's more, but that would be a great start and somewhat easy to do from a technological standpoint.

Cheers!

-Nik

 

Edited by RockMeSlowly
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If you haven’t sent these suggestions to Smule support, it’s worth a try. They do take user feedback into account, at least to some degree. I am reaching maximum annoyance over the invites from Smule-run accounts, verified singers, Smule partner artists, etc. because it seems those make up the majority of invites I receive, and I have zero interest in joining them. And I know we’re not alone in this. We should be able to opt out.

And on a side note, surprise dong joins? I’ve never …

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13 hours ago, DuetWithAlli said:

If you haven’t sent these suggestions to Smule support, it’s worth a try. They do take user feedback into account, at least to some degree. I am reaching maximum annoyance over the invites from Smule-run accounts, verified singers, Smule partner artists, etc. because it seems those make up the majority of invites I receive, and I have zero interest in joining them. And I know we’re not alone in this. We should be able to opt out.

And on a side note, surprise dong joins? I’ve never …

I'm SO glad you've never experienced that. A friend just got one a few days ago!

I haven't sent the feedback to Smule directly, mainly because they've never responded to anything I've sent in the past. Just the fact that this is the primary fourm for people to discuss things says a lot. 

There seems to be a core ideological difference in what they want the app to be, compared to what we want the app to be. 

The shame is that they really stumbled on something that's unique and don't seem to recognize the potential.

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11 hours ago, RockMeSlowly said:

I'm SO glad you've never experienced that. A friend just got one a few days ago!

I haven't sent the feedback to Smule directly, mainly because they've never responded to anything I've sent in the past. Just the fact that this is the primary fourm for people to discuss things says a lot. 

There seems to be a core ideological difference in what they want the app to be, compared to what we want the app to be. 

The shame is that they really stumbled on something that's unique and don't seem to recognize the potential.

I’ve had some weird stuff, but thankfully, nothing that weird. 
 

It’s true that you may receive a generic response, we will forward your idea to the appropriate team or whatnot. But when Smule hears the same idea or complaint enough times, they are willing to make changes or reverse changes they’ve made to the app. 
 

Although I understand and believe what you’re saying, I feel that long time Smule users have led Smule in the wrong direction, for example, forcing unpopular changes to the Live Jam feature. It seems like that is when people started mass exiting Smule. So I can’t blame Smule for not wanting to listen to us on every issue. But I wish they would hehe.

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On 6/18/2021 at 11:59 PM, DuetWithAlli said:

I’ve had some weird stuff, but thankfully, nothing that weird. 
 

It’s true that you may receive a generic response, we will forward your idea to the appropriate team or whatnot. But when Smule hears the same idea or complaint enough times, they are willing to make changes or reverse changes they’ve made to the app. 
 

Although I understand and believe what you’re saying, I feel that long time Smule users have led Smule in the wrong direction, for example, forcing unpopular changes to the Live Jam feature. It seems like that is when people started mass exiting Smule. So I can’t blame Smule for not wanting to listen to us on every issue. But I wish they would hehe.

I think if they polled paying customers only, they'd find a bunch of things they don't want to develop. lol

I know why they made the changes to live, but restricting it to VIP only would have fixed the problem, no? Why waste the bandwidth VIPs pay for on people who don't support the system? 

To this day, they still haven't given Android users the ability to create styles or skip around songs. Plus, if I wanted to switch to iPhone, I don't get the keep my current account. 🤷‍♂️

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  • 3 weeks later...

Oh I understand why they made changes to it, people doing inappropriate things on live jams … but I mean, I had someone offer and I politely declined, and he went away. I saw a lot of annoying stuff, but it was just a bunch of kids and I just ignored it. Were people really doing stuff that was harmful? I don’t know.

And I totally agree, it should have been a feature left for VIP instead of totally changing it. I don’t join groups, and so I have only gone live one time since. It’s just not the same without video.

I see they’ve finally made Style Studio available for Android users. I’m not sure, but I think you can still log in to your account if you change platforms? You would have to pay for VIP again unless you purchased it directly from the Smule website. I seem to remember someone asking about it, and then confirming that he was able to use the same account after switching to iPhone? I’ll have to see if I can find it.

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  • 2 weeks later...
On 6/17/2021 at 11:06 PM, DuetWithAlli said:

I am reaching maximum annoyance over the invites from Smule-run accounts, verified singers, Smule partner artists, etc. because it seems those make up the majority of invites I receive, and I have zero interest in joining them. And I know we’re not alone in this. We should be able to opt out.

Well, I discovered that all the purple check invites are at the top of my invites, so I page down until I don't see purple to get to the people I follow and want to sing with. :)

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That’s true. Still annoying to see the same invites repeatedly. I even tried blocking their verified accounts and still received the invites! Grrrr …

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