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Smule songs not loading properly


Always, Leonila

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Always, Leonila

Hi Everyone, just wanting to see if anyone else is having issues with songs being ntermittent and not loading ptoperly, If it happens to load and let you join in, it then cut off abruply as if its the end of the song. My internet connection both on wifi and pbone data are working properly. I can watch you tube videos and all. Anybody have any ideas,  or troubleshootung. tips? Any feedback would be  greatly appreciated, Thank you so much, 

ALways,

Leonila

 

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Always, Leonila
4 hours ago, opentype said:

Over what timespan do you experience this?

I certainly get loading problems from time to time. It’s no surprise. Smule has millions of users active at the same time. I usually just wait a couple of minutes or hours and it starts working again. 

Thanks for the reply @opentype, it has been like that foe the last 3 days. I have uninstall And reinstall the app, reboot my phone and nothing helps. I just tried again this morning and it still the same...

Cheers 

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_RamKrish1012
15 hours ago, Always, Leonila said:

Hi Everyone, just wanting to see if anyone else is having issues with songs being intermittent and not loading properly, If it happens to load and let you join in, it then cuts off abruptly as if its the end of the song. My internet connection both on wifi and phone data are working properly. I can watch you tube videos and all. Anybody have any ideas,  or troubleshooting. tips? Any feedback would be  greatly appreciated, Thank you so much, ALways, Leonila

What phone are you using ? I use iPad just for Smule and my Samsung for listening to recorded songs and looking at notifications and messaging, book marking invites etc  etc.

If I may suggest Go to Smule Settings and Turn "Upload with WiFi Only" switch on in case you have not done this. If WiFi only is not on, it is possible that the Smule App is jumping from one network to the other .

If you are already uploading with WiFi only then I am sorry I cannot think of what is causing your problem.

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NaumRa_Roman
On 12/14/2019 at 5:50 PM, Always, Leonila said:

Hi Everyone, just wanting to see if anyone else is having issues with songs being ntermittent and not loading ptoperly, If it happens to load and let you join in, it then cut off abruply as if its the end of the song. My internet connection both on wifi and pbone data are working properly. I can watch you tube videos and all. Anybody have any ideas,  or troubleshootung. tips? Any feedback would be  greatly appreciated, Thank you so much, 

ALways,

Leonila

 

Hi Leonila, I also had a similar one ..
I realized that this happens if there is a poor Internet connection and the gadget is overloaded with tasks, there is not enough memory ...
Try to clean the memory and unload the processor (remove unnecessary tasks)
and clear the Smule application cache....
Good luck!

Edited by NaumRa_Roman
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Always, Leonila

@NaumRa_Roman, Thanks for that, My internet connection was good.  It seems to be working fine now and I also noticed that it updates the system that it now allows me to record video after saving my Audio just like the Apple feature. Im using Samsung. But I will clean up task, its always good to stop all the background. Thank You

Edited by Always, Leonila
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  • 3 months later...
Rao Yadamreddy

Hi Leonila,

Understand your problem as I had the same yesterday...Someone says it happens now and then but only couple of minutes or hours only. It took about 10hrs for me yesterday...so annoying...the site owners should take proper steps on this issue....anyhow good luck...

 

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_RamKrish1012

With Corona Pandemic most working people are locked in at home and bored and singing on Smule. My Guess is Smule has unprecedented wave of uploads Globally. A while ago Smule support told me over 50million songs get uploaded every week or months ( I forget) now it is Probable three or four times the volume. I had a few hiccups tonight too. It could also be an Internet problem as a lot of people are streaming movies or using netflix and amazon. Today is Good Friday to a Public Holiday Globally. Just my Opinion. I could be wrong.

Cheers

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opentype
46 minutes ago, _RamKrish1012 said:

With Corona Pandemic most working people are locked in at home and bored and singing on Smule. My Guess is Smule has unprecedented wave of uploads Globally.

Yeah, that is a very good guess I think. 

Follow me on Smule: https://smule.com/opentype 

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Always, Leonila

Thanks Everyone, Somehow It has resolved itself and haven't had the issue since. Hope everyone is staying safe and well and Yes, Just on the ones Im following the invites went from about 6 to 20 per day average to now about 100 or more. 

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  • 3 months later...
_RamKrish1012
5 hours ago, Smitha_Bb said:

I m facing the same problem.. Since 3 days. Internet is working fine.. I can watch YouTube videos too. But Smule songs are not loading. Please help

Not necessarily the Internet Connectivity. The WiFi could be a Problem. so please check your WiFi Strength. If WiFi is good then change the smule setting to WiFi Only and this could solve your problem. I am just thinking aloud

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